WE ARE ALWAYS HERE TO HELP.

We are pleased to accommodate returns and exchanges within 15 days on all hair extensions that have not been opened, worn, or tampered with. Good news is that  Tajan Hair Extensions,  will come with a tester in the bottom compartment of the rectangular box or the top compartment of the  box. You can take out this piece to determine if the color is a good match. Please note that the tester is part of the full set and is required to be shipped back in its original condition with your order for a refund or exchange.

 

 Exchanges

EXCHANGES ARE EASY.

Need another shade? Our exchange process is quick and easy. Ship back your current set of Tajan, let us know what you'd like in exchange and we’ll get you set up with a new order.

 

INITIATE AN EXCHANGE

HOW LONG WILL IT TAKE TO RECEIVE MY NEW ORDER?

Follow these 3 simple exchange steps:

1. Initiate an exchange here.
2. Ship your extensions back to us.
3. Once we receive your order, we'll ship your new Tajan out!

 

I'M DEBATING BETWEEN 2 SHADES - WHAT SHOULD I DO?

You’re welcome to send info@tajanhair.com a photo of your hair taken in natural lighting and we’ll be happy to color match you. Alternatively, check out our Tajan Hair Color Guide.

 

Returns

HOW DO I RETURN MY ORDER?

Both U.S. and International customers may initiate a return via our returns center.

 

INITIATE A RETURN